Have you been asked to put metrics around your team’s efficiency? You’re not the only one. If you’re like me, you accept the challenge and begin the journey to figure out how in the world you actually do it. You may already have metrics around your team’s work, but which one will reflect that efficiency metric you’re looking for? All throughout the Lean Software and Systems Conference ’12 in Boston, MA and at David Anderson’s Kanban Advanced Masterclass in Port Angeles, WA, I kept this question in mind as I listened to and discussed things with other seasoned members of the Lean & Agile community.

What does efficiency really mean to you?

Many managers likely focus on what’s right in front of them and what they are responsible for: their team. The biggest realization that I had coming out of these events and classes was that I need to ask more questions to my executives before I could continue. Continue reading