Over the past few years I’ve heard more and more talks at conferences mentioning Kanban boards and I’ve seen teams from a wider set of departments and industries adopting a visual work management process. I think it’s safe to say that visualizing your work isn’t just for software development anymore. While I’m excited about this progress, I see many people implementing visualization, getting some quick wins and then… nothing. I shouldn’t be surprised at this. I often tell people that when you improve one issue, the reward is being able to see the next one. The pattern is as true at this macro level as it is within individual value streams.